Beschreibung

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Firma: iC5i

UNTERNEHMENS-ID: 106261857
Stellenausschreibungs-URL: https://de.linkedin.com/jobs/view/av-vtc-engineer-%E2%80%93-unified-communications-uc-engineer-at-ic5i-4369950654?position=8&pageNum=17&refId=uDUaW3z5PJ%2BbdzCHBt4Rkg%3D%3D&trackingId=Ov7%2FoCfJCh4rSwo10P3a2A%3D%3D

Karrierestufe

Berufseinstieg

Beschäftigungsverhältnis

Vollzeit

Tätigkeitsbereich

Ingenieurwesen und IT

Branchen

IT-Dienstleistungen und IT-Beratung
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Interagency C5I (iC5I) is seeking a highly skilled AV / VTC Engineer – Unified Communications (UC) Engineer to support mission-critical communications for U.S. Government operations across the EUCOM and AFRICOM Areas of Responsibility. This role designs, implements, operates, and maintains secure, resilient, and highly available audio-visual, video teleconferencing, and unified communications systems integrating voice, video, data, and collaboration services across enterprise, classified, and coalition environments. 
The position supports senior leaders and distributed operational users in demanding overseas environments, including providing command-level technical briefings, and requires both deep technical expertise and the ability to perform in high-tempo mission settings. 

Key Responsibilities 
Unified Communications, AV, and VTC Engineering 

Design, deploy, and maintain enterprise AV, VTC, and UC solutions integrating IP telephony, video conferencing, collaboration platforms, and messaging. 
Implement, configure, and administer Cisco Unified Communications Manager (CUCM), video endpoints, conference room systems, and collaboration tools (e.g., Jabber, IP phones, cameras, codecs, gateways). 
Ensure secure, reliable voice and video services across unclassified, secret, and coalition networks. 
IT Infrastructure & System Administration 
Analyze, troubleshoot, and resolve IT infrastructure issues involving servers, storage, networks, security systems, and end-user devices. 
Provide system administration for assigned infrastructure, including account management, access control, and security configuration. 
Apply security patches, firmware updates, and operating system upgrades to maintain system integrity and compliance. 
Maintain availability, performance, and recoverability of UC and supporting infrastructure. 
Monitoring & Troubleshooting 
Monitor call quality, video performance, system health, and service availability. 
Perform root-cause analysis using packet captures, system logs, and diagnostic tools. 
Resolve Tier II–III issues affecting voice, video, network connectivity, servers, and AV systems. 
Cybersecurity & Compliance 
Ensure UC and AV systems comply with DoD cybersecurity, STIG, and RMF requirements. 
Implement security baselines, support vulnerability remediation, and manage secure access controls. 
Project & Integration Support 
Support new UC, AV, and infrastructure deployments, upgrades, and technology refreshes. 
Integrate UC platforms with directory services, networks, and cybersecurity tools. 
Coordinate with vendors, DISA, and internal IT teams. 
Documentation & Configuration Management 
Maintain configuration baselines, network diagrams, asset inventories, and change records. 
Ensure all UC and AV components are fully documented and audit-ready. 
Executive & Mission Support 
Provide high-visibility support for senior leaders, VTCs, and mission-critical briefings. 
Deliver command-level technical briefings and operational guidance as required.